Frequently Asked
Questions

We are experienced technicians with over 30 years in the IT industry and almost 15 years in the Shared Workspace industry....that puts us in the mix just when things started getting fun for computer professionals!

Our technicians are experienced with Cisco, SonicWall, Dell, HP, Ubiquiti, and other network equipment vendors. We have designed and implemented network infrastructure solutions for large and small corporations within the US and internationally. In short, we are confident we can not only provide a solution that will save your organization hours & hours of repetitive work but will also be able to assist with any network design questions you may have. Growth is good. Don't be scared of it. Just make sure you have the right team in your corner to ensure success.

Yes. Bandwidth allocation is set per client(company). This means if you have a client and you assign 4 offices/rooms to him, the allocated bandwidth you set will be shared among all 4 of the offices/rooms. Due to this and to the various needs of clients, Network Commander allows you to set a different bandwidth level for each client in the system.

Yes. You can offer a standard bandwidth plan with a paid upgrade for faster internet speeds. We can also limit the number of devices per room/client/user and allow customers to pay for each additional device they would like to add on a daily, weekly, or monthly basis.

Yes. Network Commander manages wired and wireless devices by programming them for you to ensure users are assigned to the correct network segment.

Clients connect via a personal username and password.  To keep things simple, they can use this for all of their devices without having to register each one individually.  Super easy for your clients and for you!

We also have the ability to set up networks that only require a password to log into them (great for guest networks) or even set up a network that has users complete a small form in order to get online (captive portal).

Yes, you can use equipment you own if it is on our supported equipment list or you may take this opportunity to upgrade your hardware and use our standard suggested hardware platform.

Our core service manages switches, DHCP services, and bandwidth as well as authenticates wireless users and connects them with their hard-wired devices via private VLANs. We can also help you replace your main firewalll for more robust services like monitoring with the added bonus of failover (optional) and greater reporting abilities.

Yes. Network Commander has the ability to allow all clients access to another VLAN (a virtual mini-network) programmed specifically for your main printer(s).